Frequently asked questions about security at cannyboard

How is my data and content saved?

cannyboard is a cloud solution. This provides unparalleled flexibility for you as a user, as you can access your content and data at any time and from anywhere. And that‘s not all: your data is secure in every way.

Our Multi-Touch devices (cannyboard) store neither user data nor content. They are interactive stages for group work whose content is stored in the cloud.

Where are my data stored?

All user data and content, as well as the corresponding backups, are stored exclusively in Germany / Frankfurt am Main.

What kind of data is stored when working with cannyboard?

If you only use screen sharing, no data will be saved. For all other functions, the registration of a user account with name and password is necessary. In this account, all content (drawings, handwriting, text, images, videos and screenshots) is stored in Sessions.

Are my data safe in the cloud?

Cannyboard data is stored distributed, continuously replicated and backed up to a backup server. This provides protection in the extremely rare event of component failure and ensures high availability and consistency.

Is my content always available?

Cannyboard cooperates with AWS, the world leader in cloud computing. This guarantees an almost complete availability of 99.9%. Your work with cannyboard is therefore reliable and your content almost completely available.

Are my data and content safe from access?

Content at cannyboard always has a single owner and is securely stored in his password-protected cannyboard account. That is: it cannot be seen by others – not even by employees of cannyboard or our partners. User data and content are encrypted both during transmission and storage according to the latest standards.

Are data processed at cannyboard DSGVO-compliant?

in2systems GmbH takes the security of your data very seriously. That is why we defined the processing of personal data and the associated business processes at an early stage. We have had these measures checked and approved by a neutral third party with regard to DSGVO specifications.

You can find our data protection declaration at https://cannyboard.com/privacy.

For further questions, please contact our data protection officer Mr. Kleinert at privacy@in2systems.de.